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Recent Announcements
Announcements
By SuperUser Account on 1/12/2017
The next data submission deadline is Thursday, January 19, 2017. We are now one week away from the deadline for submitting HHCAHPS Survey data for Quarter 3 of calendar year 2016 (CY16, Q3).

We thank those HHCAHPS vendors who have already submitted CY16,Q3 data for their HHA clients. If you have not yet submitted CY16,Q3 data for all or most of your HHA clients, we encourage you to submit your files as soon as possible.

Important Points to Remember:

To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on January 19, 2017, you must submit all of your Quarter 3 files on or before Wednesday, January 18, 2017. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission deadline. Please feel free to contact us via email or through the toll-free number if you have any questions...
By SuperUser Account on 1/6/2017
The purpose of this announcement is to alert home health agencies (HHAs) that Preview Reports reflecting results from the Home Health Care CAHPS (HHCAHPS) Survey from July 2015 through June 2016 (2015, Q3 - 2016, Q2) are now available on https://homehealthcahps.org under the "For HHAs" tab. You must be logged into the website to view your report. These same data will be updated on Home Health Compare (HHC) on www.medicare.gov in January 2017.

The Preview Reports present the publicly reported results with Star Ratings for those agencies with a sufficient number of completed interviews to receive Star Ratings.  Agencies must have data for 40 or more patient surveys in the reporting period in order to have Star Ratings.

To access your agency's HHCAHPS Preview Report, log into the HHCAHPS website using your username and password. Select the "Preview Reports" link under the "For HHAs" tab.  If you have...
By SuperUser Account on 1/5/2017
The next data submission deadline is Thursday, January 19, 2017.  We are now approximately 2 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 3 of calendar year 2016 (CY16,Q3).

We thank those HHCAHPS vendors who have already begun submitting CY16,Q3 data for their HHA clients. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the “overnight” validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on January 19, 2017, you must submit all of your Quarter 3 files on or before Wednesday, January 18, 2017. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline. Please...
By SuperUser Account on 1/3/2017

The HHCAHPS Team has posted the next issue of the HHCAHPS Coordination Team Quarterly Review (CTQR) to provide information about HHCAHPS to home health agencies and survey vendors.

CTQR newsletters are posted on the HHCAHPS website and updated quarterly every calendar year. You can navigate to the January 2017 newsletter located under the General Information tab on the HHCAHPS website or click this link: CTQR Newsletter - January 2017

The CTQR does not replace any source of information currently on the HHCAHPS website; instead, it highlights important information for readers each quarter. We encourage you to visit the HHCAHPS website for more information on the items mentioned in this newsletter: https://homehealthcahps.org/Home.aspx.

By SuperUser Account on 12/22/2016
The next data submission deadline is Thursday, January 19, 2017. We are now approximately 4 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 3 of calendar year 2016 (CY16,Q3).

We thank those HHCAHPS vendors who have already begun submitting CY16, Q3 data for their HHA clients. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the "overnight" validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on January 19,2017, you must submit all of your Quarter 3 files on or before Wednesday, January 18, 2017. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline. ...
By SuperUser Account on 12/19/2016

RTI International will be closed Friday, December 23 and Monday, December 26, 2016. The HHCAHPS Survey Coordination Team will respond to email and telephone technical assistance inquiries received during that time beginning on Tuesday, December 27, 2015.

Please contact the HHCAHPS Coordination Team at hhcahps@rti.org or by calling the toll-free number if you have any questions.

By SuperUser Account on 12/1/2016
Registration is now open for the Home Health Care CAHPS (HHCAHPS) Survey Vendor Update Webinar training session.

The HHCAHPS Survey Vendor Update training will take place on Friday, February 3, 2017 from Noon to 2:00 PM Eastern Standard Time. Survey vendors who wish to retain their status as approved HHCAHPS Survey vendors must have their designated HHCAHPS Survey Project Manager attend the entire session. Registration will close at 9:00 PM Eastern Time on February 2. https://homehealthcahps.org/Training/RegistrationForm.aspx We strongly encourage each HHCAHPS Survey Project Manager to have all key HHCAHPS staff, including sampling and data managers, as well as subcontractors, attend the training. There are no restrictions on the number of people attending or the number of lines required for each vendor; however, we encourage vendors to gather in one location as much as possible. ...
By SuperUser Account on 12/1/2016
Registration is now open for the Introduction to the Home Health Care CAHPS (HHCAHPS) Survey Webinar training.

The Introduction training will take place on January 31 and February 1, 2017. Session I will be held once on January 31th and Session II will be held once on February 1st. Both sessions will be held from 1:00PM to 5:00PM Eastern Time. Organizations wishing to become HHCAHPS Survey approved vendors must have their HHCAHPS Project Manager register below to attend both Session I and Session II. Registration will close at 9:00 PM Eastern Time on January 30, 2017. https://homehealthcahps.org/Training/RegistrationForm.aspx

In addition to attending both Introduction training sessions, organizations interested in becoming approved HHCAHPS Survey vendors must complete the following tasks:

Complete and submit a Vendor Participation Form, which is located on the HHCAHPS Survey Website...
By SuperUser Account on 11/15/2016

The HHCAHPS Participation Periods Document has been updated to include the CY 2019 APU requirements as provided in the Home Health Prospective Payment System (HH PPS) Rate Update Final Rule for Calendar Year 2017 that was published in the Federal Register on November 3, 2016.

The updated document can be found at this HHCAHPS Survey Website link:
HHCAHPS Survey Participation Periods

For more information, contact the HHCAHPS Survey Coordination Team via email at hhcahps@rti.org or call toll-free at (866) 354-0985.

By SuperUser Account on 11/7/2016

The Home Health Prospective Payment System (HH PPS) Rate Update Final Rule for Calendar Year 2017 was published in the Federal Register on November 3, 2016. The HH PPS CY2017 Final Rule is available on the HHCAHPS Website at the link below. Note that this document describes HHCAHPS Survey participation requirements for Medicare-certified home health agencies to receive the annual payment update (APU) in CY2018 and in CY2019.

HH PPS CY2017 Final Rule

For more information, contact the HHCAHPS Survey Coordination Team via email at hhcahps@rti.org or call toll-free at (866) 354-0985.