Sunday, April 19, 2015
Home Health Care CAHPS Survey
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By HHCAHPS Coordination Team on 4/16/2015
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from October 2013 through September 2014 are now reported on the Home Health Compare link on http://www.Medicare.gov. HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access HHA-level data via MS Excel files, and state and national averages via .pdf files.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently...
By HHCAHPS Coordination Team on 4/9/2015
The next data submission deadline is Thursday, April 16, 2015. We are now one week away from the deadline for submitting HHCAHPS Survey data for Quarter 4 of calendar year 2014 (CY14, Q4).

We thank those HHCAHPS vendors who have already submitted CY14, Q4 data for their HHA clients. If you have not yet submitted CY14, Q4 data for all or most of your HHA clients, we encourage you to submit your files as soon as possible.

Important Points to Remember:

To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on April 16, 2015, you must submit all of your Quarter 4 files on or before Wednesday, April 15, 2015. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission deadline. Please feel free to contact us via email or by calling the toll-free number if you have any questions...
By HHCAHPS Coordination Team on 4/3/2015

With the HHCAHPS Survey CY2014Q4 data submission deadline approaching on April 16, 2015, this is a reminder that, as per HHCAHPS Survey protocols, home health agencies (HHAs) that are switching survey vendors should do so only at the beginning of each calendar quarter. HHAs should not switch vendors in the middle of a quarter.

By HHCAHPS Coordination Team on 4/2/2015
The purpose of this announcement is to alert Medicare-certified home health agencies (HHAs) that results from the Home Health Care CAHPS (HHCAHPS) Survey will be updated on Home Health Compare on www.medicare.gov on April 16, 2015 or sometime thereafter. HHCAHPS Survey results are based on 12 months of survey data and are updated each calendar year quarter. Each quarter, the data from the oldest quarter are replaced by data from the most recent quarter. The data that will be publicly reported in April will reflect HHCAHPS Survey data from October 2013 through September 2014 (Q4, 2013-Q3, 2014).

Preview Reports for the results that will be published on Home Health Compare in April 2015 are now available on the HHCAHPS website. To access your agency's Preview Report, log into the HHCAHPS website using your username and password. Select the "Preview Reports" link under the "For HHAs" tab. The system will then display your HHCAHPS survey results. If...
By HHCAHPS Coordination Team on 4/2/2015
The next data submission deadline is Thursday, April 16, 2015. We are now 2 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 4 of calendar year 2014 (CY14, Q4).

We thank those HHCAHPS vendors who have already begun submitting CY14, Q4 data for their HHA clients. If you have not submitted any data for Quarter 4, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

HHCAHPS data files must pass both the initial validation checks and the "overnight" validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on April 16, 2015, you must submit all of your Quarter 4 files on or before Wednesday, April 15, 2015. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission...
By HHCAHPS Coordination Team on 4/1/2015

The HHCAHPS Team has posted the second issue of the HHCAHPS Coordination Team Quarterly Review (CTQR). This newsletter is another way to provide home health agencies (HHAs) and survey vendors with HHCAHPS information.

CTQR newsletters are posted on the HHCAHPS website and updated quarterly every calendar year. You can navigate to the April 2015 newsletter located under the General Information tab on the HHCAHPS website or click here to view it now.

The CTQR will not replace any source of information currently on the HHCAHPS website; instead, it will highlight important information for readers each quarter. We encourage you to visit the HHCAHPS website for more information on the items mentioned in this newsletter.

By HHCAHPS Coordination Team on 4/1/2015

The purpose of this announcement is to alert HHAs eligible for an exemption from participating in the HHCAHPS Survey that the Participation Exemption Request (PER) Form for the calendar year (CY) 2017 annual payment update (APU) is now available on the HHCAHPS website at the following link:

https://homehealthcahps.org/ForHHAs/ParticipationExemptionRequestForm.aspx

HHAs that submitted a PER for the CY 2016 APU are reminded that they must complete a new PER annually if they remain eligible. Eligibility requirements are described on the PER form (linked above).

Organizations with questions can contact the HHCAHPS Survey Coordination Team via email at hhcahps@rti.org or call toll-free at (866) 354-0985.

By HHCAHPS Coordination Team on 3/30/2015
Thank you to all vendors who have already submitted their Home Health Care CAHPS (HHCAHPS) Survey 2015 annual Quality Assurance Plan (QAP) Update. For those vendors who have not yet submitted their QAP, this is a friendly reminder that your 2015 QAP Update is due to the HHCAHPS Coordination Team on or before 5:00 PM Eastern Time on April 30, 2015. To ensure prompt review and acceptance of your QAP, please follow the procedures listed below:

Locate your most recently approved 2014 QAP version that was accepted by CMS. Make a copy of that version and accept all tracked changes, creating a clean copy of your QAP. Make all updates to your clean copy using track changes, so that your document reflects only the changes made since your most recently approved QAP. Make sure to include updates to your QAP if your organization has had changes in HHCAHPS Survey personnel, changes to protocols or procedures, and/or changes in approved survey mode. Submit your QAP online via the HHCAHPS website...
By HHCAHPS Coordination Team on 3/23/2015
This is a final reminder to all Medicare-certified home health agencies (HHAs) seeking an exemption from participating in the HHCAHPS Survey for the CY2016 APU to submit a Participation Exemption Request (PER) form as soon as possible.

The deadline for submitting the CY 2016 APU exemption request is 11:59 PM Eastern Time on Monday, March 31, 2015.

As announced in the Home Health Prospective Payment System (HH PPS) Rate Update Final Rule for Calendar Year 2015 that was published in the Federal Register on November 6, 2014, Medicare-certified HHAs that served 59 or fewer unduplicated patients between April 1, 2013 and March 31, 2014 who met survey eligibility criteria can request a PER for the CY 2016 APU.

HHAs can access the online PER form on HHCAHPS website at the following link: https://homehealthcahps.org/ForHHAs/ParticipationExemptionRequestForm.aspx

For more information about the HHCAHPS...
By HHCAHPS Coordination Team on 3/19/2015
The next data submission deadline is Thursday, April 16, 2015. We are now approximately 4 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 4 of calendar year 2014 (CY14,Q4).

We thank those HHCAHPS vendors who have already begun submitting CY14, Q4 data for their HHA clients. If you have not submitted any data for Quarter 4, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the "overnight" validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on April 16, 2015, you must submit all of your Quarter 4 files on or before Wednesday, April 15, 2015. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission deadline. You must still submit an XML data file for an HHA even if their monthly patient information file does not have any patients eligible to be sampled....
  
     
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