Sunday, February 07, 2016
Home Health Care CAHPS Survey
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By HHCAHPS Coordination Team on 2/5/2016

The HHCAHPS Coordination Team has corrected Appendix B, page B-5, of the HHCAHPS Protocols and Guidelines Manual Version 8.0 so that the field length of each of the ICD-10 "Primary Diagnosis" and “Other diagnosis” data elements is now correctly displayed as "7" rather than "5," as was previously displayed.

This correction has been made to the PDF and MS Word versions of the HHCAHPS Protocols and Guidelines Manuals that are posted on the Survey Materials page. These are linked here:

https://homehealthcahps.org/SurveyandProtocols/SurveyMaterials.aspx

Please note that no changes were made to the XML appendices, as these already had the correct field length for these data elements.

Please contact the HHCAHPS Survey Coordination Team if you have any questions at hhcahps@rti.org or telephone (866) 354-0985.

By HHCAHPS Coordination Team on 1/28/2016
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from July 2014 through June 2015 are now reported on the Home Health Compare link on http://www.Medicare.gov. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access HHA-level data via MS Excel files, state and national averages via .pdf files, and (newly added), the Star Ratings cut points.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently being...
By HHCAHPS Coordination Team on 1/18/2016

The HHCAHPS Data Submission Tool will be unavailable for approximately two weeks, beginning January 25, 2016, to allow the HHCAHPS Coordination Team time to transition the tool to accept ICD-10 codes. Please refrain from submitting data files until an announcement has been posted on this website indicating that the Data Submission Tool is available again.

As a reminder, once the Data Submission Tool reopens, please submit at least one data file containing ICD-10 codes prior to the April 21, 2016 deadline, to ensure that you are able to successfully submit with the new code format.

Please contact the HHCAHPS Survey Coordination Team if you have any questions about HHCAHPS registration or vendor authorization at hhcahps@rti.org or telephone (866) 354-0985.

By HHCAHPS Coordination Team on 1/18/2016
The agendas and presentation slides that will be used in the Introduction to the Home Health Care CAHPS (HHCAHPS) Survey Webinar training sessions and the HHCAHPS Survey Vendor Update Webinar training session are now available on the HHCAHPS Website, under the "Training" tab on the HHCAHPS Website.

The Introduction to the HHCAHPS Survey Training Session

The Introduction to the HHCAHPS Survey training session is a two-part session. Session 1 will take place on Monday, January 25, 2016 from 1:00-5:00 PM ET. Session II will take place on Tuesday, January 26, 2016 from 1:00-5:00 PM ET. Power point slides and an agenda for each of these training sessions have been posted. The HHCAHPS Survey Vendor Update Webinar Training Session

The HHCAHPS Survey Vendor Update Training Session will take place on Thursday, January 28, 2016 from 11:30AM to 1:30PM ET. Power point slides and an agenda for this training session have been posted. In addition to the power point slides and agendas, we have posted an updated version of the HHCAHPS Protocols and Guidelines Manual, Version 8.0, which can be accessed via the Protocols and Guidelines link under the "Survey Materials" tab. An updated version of the HHCAHPS Data Submission Manual, Version 4.0, has also been posted on the HHCAHPS Website and can be accessed via the Data Submission link under the "User Manual" tab. Please note that these new manuals reflect the most updated HHCAHPS protocols; vendors should replace earlier versions with these current manuals. 

...
By HHCAHPS Coordination Team on 1/14/2016
The next data submission deadline is Thursday, January 21, 2016. We are now one week away from the deadline for submitting HHCAHPS Survey data for Quarter 3 of calendar year 2015 (CY15, Q3).

We thank those HHCAHPS vendors who have already submitted CY15, Q3 data for their HHA clients. If you have not yet submitted CY15, Q3 data for all or most of your HHA clients, we encourage you to submit your files as soon as possible.

Important Points to Remember:

To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on Thursday, January 21, 2016, you must submit all of your Quarter 3 files on or before Wednesday, January 20, 2016. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission deadline. Please feel free to contact us via email or by calling the toll-free number if you have...
By HHCAHPS Coordination Team on 1/7/2016

Please note that due to server maintenance, the HHCAHPS website will be unavailable on Sunday, January 10, 2016.

Please contact the Coordination Team via e-mail at hhchcahps@rti.org or by calling 1-866-354-0985 if you have any questions.

By HHCAHPS Coordination Team on 1/7/2016
The next data submission deadline is Thursday, January 21, 2016. We are now 2 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 3 of calendar year 2015 (CY15, Q3).

We thank those HHCAHPS vendors who have already begun submitting CY15, Q3 data for their HHA clients. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

HHCAHPS data files must pass both the initial validation checks and the "overnight" validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on Thursday, January 21, 2016 you must submit all of your Quarter 3 files on or before Wednesday, January 20, 2016. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline....
By HHCAHPS Coordination Team on 1/4/2016

The HHCAHPS Team has posted the next issue of the HHCAHPS Coordination Team Quarterly Review (CTQR) to provide information about HHCAHPS to home health agencies and survey vendors.

CTQR newsletters are posted on the HHCAHPS website and updated quarterly every calendar year. You can navigate to the January 2016 newsletter located under the General Information tab on the HHCAHPS website or click this link: CTQR Newsletter - January 2016.

The CTQR will not replace any source of information currently on the HHCAHPS website; instead, it will highlight important information for readers each quarter. We encourage you to visit the HHCAHPS website for more information on the items mentioned in this newsletter.

By HHCAHPS Coordination Team on 12/23/2015
The next data submission deadline is Thursday, January 21, 2016. We are now approximately 4 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 3 of calendar year 2015 (CY15,Q3).

We thank those HHCAHPS vendors who have already begun submitting CY15, Q3 data for their HHA clients. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the "overnight" validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on January 21, 2016, you must submit all of your Quarter 3 files on or before Wednesday, January 20, 2016. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission deadline. ...
By HHCAHPS Coordination Team on 12/18/2015

RTI International will be closed December 24-25, 2015. The HHCAHPS Survey Coordination Team will respond to email and telephone technical assistance inquiries received during that time beginning on Monday, December 28, 2015.

Please contact the HHCAHPS Coordination Team at hhcahps@rti.org or by calling the toll-free number if you have any questions.

  
     
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