Thursday, July 30, 2015
Home Health Care CAHPS Survey
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By HHCAHPS Coordination Team on 7/20/2015
Effective immediately, CMS has amended the protocol for when it is acceptable to provide aggregated responses to the "About You" questions (Questions 26–32). In an effort to ensure that patients' confidentiality and right to privacy are protected, reporting aggregated responses to the About You questions will only be permitted if there are least 10 responses for every response option for each of the About You questions.

For example, this means that to report the Race question at the aggregated level, an HHA must have at least 10 respondents who have indicated that they are White, 10 respondents who have indicated that they are Black, 10 respondents who have indicated they are Asian, and so on for each of the other race categories. It is no longer acceptable to provide aggregated data based on the total number of respondents who answered the question with any response —rather, the "rule of 10" must now be based on the number of responses to each response option for that question.

Note that it is still...
By HHCAHPS Coordination Team on 7/16/2015

The Home Health Prospective Payment System (HH PPS) Rate Update for Calendar Year (CY) 2016, Home Health Quality Reporting Requirements, and Survey and Enforcement Requirements for Home Health Agencies Proposed Rule was published in the Federal Register on July 10, 2015. The HH PPS CY2016 Proposed Rule is available on the HHCAHPS website at the link below. Note that this document describes HHCAHPS Survey participation requirements for Medicare-certified home health agencies to receive the annual payment update (APU) in CY2017 and in CY2018.

HH PPS CY2016 Proposed Rule

For more information, contact the HHCAHPS Survey Coordination Team via email at hhcahps@rti.org or call toll-free at (866) 354-0985.

By HHCAHPS Coordination Team on 7/16/2015
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from January 2014 through December 2014 are now reported on the Home Health Compare link on http://www.Medicare.gov. HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access HHA-level data via MS Excel files, and state and national averages via .pdf files.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently...
By HHCAHPS Coordination Team on 7/9/2015
The next data submission deadline is Thursday, July 16, 2015. We are now one week away from the deadline for submitting HHCAHPS Survey data for Quarter 1 of calendar year 2015 (CY15, Q1).

We thank those HHCAHPS vendors who have already submitted CY15, Q1 data for their HHA clients. If you have not yet submitted CY15, Q1 data for all or most of your HHA clients, we encourage you to submit your files as soon as possible.

Important Points to Remember:

To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on July 16, 2015, you must submit all of your Quarter 1 files on or before Wednesday, July 15, 2015. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline. Please feel free to contact us via email or by calling the toll-free number if you have any questions or...
By HHCAHPS Coordination Team on 7/2/2015
The purpose of this announcement is to alert Medicare-certified home health agencies (HHAs) that results from the Home Health Care CAHPS (HHCAHPS) Survey will be updated on Home Health Compare on www.medicare.gov  on July 16, 2015 or sometime thereafter. HHCAHPS Survey results are based on 12 months of survey data and are updated each calendar year quarter. Each quarter, the data from the oldest quarter are replaced by data from the most recent quarter. The data that will be publicly reported in July will reflect HHCAHPS Survey data from January 2014 through December 2014 (Q1, 2014 - Q4, 2014).

Preview Reports for the results that will be published on Home Health Compare in July 2015 are now available on the HHCAHPS website. To access your agency's Preview Report, log into the HHCAHPS website using your username and password. Select the "Preview Reports" link under the "For HHAs" tab. The system will then display your HHCAHPS survey results. If you have forgotten...
By HHCAHPS Coordination Team on 7/2/2015
The next data submission deadline is Thursday, July 16, 2015. We are now 2 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 1 of calendar year 2015 (CY15, Q1).

We thank those HHCAHPS vendors who have already begun submitting CY15, Q1 data for their HHA clients. If you have not submitted any data for Quarter 1, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

HHCAHPS data files must pass both the initial validation checks and the "overnight" validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on July 16, 2015, you must submit all of your Quarter 1 files on or before Wednesday, July 15, 2015. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission deadline. Please feel...
By HHCAHPS Coordination Team on 7/1/2015

The HHCAHPS Team has posted the next issue of the HHCAHPS Coordination Team Quarterly Review (CTQR) - July 2015. This newsletter is another way to provide home health agencies (HHAs) and survey vendors with HHCAHPS information.

CTQR newsletters are posted on the HHCAHPS website and updated quarterly every calendar year. You can navigate to the July 2015 newsletter located under the General Information tab on the HHCAHPS website or click this link: CTQR Newsletter - July 2015.

The CTQR will not replace any source of information currently on the HHCAHPS website; instead, it will highlight important information for readers each quarter. We encourage you to visit the HHCAHPS website for more information on the items mentioned in this newsletter: https://homehealthcahps.org.

By HHCAHPS Coordination Team on 6/18/2015
The next data submission deadline is Thursday, July 16, 2015. We are now approximately 4 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 1 of calendar year 2015 (CY15,Q1).

We thank those HHCAHPS vendors who have already begun submitting CY15, Q1 data for their HHA clients. If you have not submitted any data for Quarter 1, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the "overnight" validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on July 16, 2015, you must submit all of your Quarter 1 files on or before Wednesday, July 15, 2015. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission deadline. You must...
By HHCAHPS Coordination Team on 6/16/2015

The HHCAHPS Survey Technical Assistance Email system has been down since Sunday, June 14, 2015. If you have a time-sensitive issue, please call the HHCAHPS Survey Coordination Team directly at (866) 354-0985.

You do not need to resend any emails you sent during that time; we will respond to your email later today or by tomorrow morning.

UPDATE: The HHCAHPS Technical Assistance email has been up and running as of 2:00 PM EST today, June 16, 2015.

By HHCAHPS Coordination Team on 6/3/2015

The Discrepancy Notification Report (DNR) page on the HHCAHPS website has been modified to provide vendors with additional information regarding their submitted DNRs. This information was added at the suggestion of one of the HHCAHPS Survey vendors. The information displayed when vendors sign in and select Forms for Vendors -> Discrepancy Notification Report -> Submit Online, will now include a column showing the CCN(s) referenced in the DNR (pulled from the list on the last page of the form) and a column showing whether a spreadsheet was submitted separately (pulled from the radio button selected in Section III of the form).

We hope this additional information is useful to our HHCAHPS Survey vendors for managing, updating, or revising DNR submissions when needed. If you have any questions about this announcement or the changes made, please contact the HHCAHPS Survey Coordination Team via e-mail at hhcahps@rti.org or call toll-free at (866) 354-0985.

  
     
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