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Welcome to the official website of the Home Health Care CAHPS Survey

The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey, hereafter referred to as the "Home Health Care CAHPS Survey" or "HHCAHPS," is designed to measure the experiences of people receiving home health care from Medicare-certified home health agencies. The HHCAHPS is conducted for home health agencies by approved HHCAHPS Survey vendors.

For more information on the history and background of the Home Health Care CAHPS Survey, participation requirements, and public reporting, please click on the About Home Health Care CAHPS Survey link on the right.

For information about how to become a HHCAHPS survey vendor, please click on the General Information link above.

This is the official website for the HHCAHPS Survey. Viewers are encouraged to check this site regularly for updated information about the Survey.

For information about the availability of auxiliary aids and services, please visit:
http://www.medicare.gov/about-us/nondiscrimination/nondiscrimination-notice.html

For more information, please contact hhcahps@rti.org or call 1-866-354-0985.

Para información sobre esta encuesta o para hablar con alguien en español, por favor, comuníquese con el Personal de Coordinación de Encuestas de HHCAHPS por correo electrónico a la dirección hhcahps@rti.org o puede llamar al número gratuito 1-866-354-0985.

2021 HHCAHPS Survey Training Materials Have Been Posted
Posted Tuesday, January 19, 2021

CY20 Quarter 3 Data Submission Deadline Reminder: One Week Left
Posted Thursday, January 14, 2021

CY20 Qtr. 3 Data Submission Deadline Reminder
Posted Thursday, January 7, 2021

HHCAHPS Coordination Team Quarterly Review (CTQR) Newsletter - January 2021 Edition
Posted Monday, January 4, 2021

RTI International will be closed January 1, 2021
Posted Wednesday, December 23, 2020

Information for HHAs

Home Health Agencies (HHAs) should click the appropriate link below for information about: