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Approved Survey Vendors

HOME HEALTH CARE CAHPS SURVEY
Approved Survey Vendors
as of May 28, 2024


All organizations listed below are approved Home Health Care CAHPS Survey vendors. Vendors with an asterisk (*) beside their name have had their Quality Assurance Plan (QAP) accepted; QAPs for vendors without an asterisk are still under review by CMS and the HHCAHPS Coordination Team. Home health agencies should note, however, that all HHCAHPS Survey vendors listed below are qualified to administer the Home Health Care CAHPS Survey and have met the requirements for conducting the survey on behalf of Medicare-certified home health agencies.



Arbor Associates, Inc. *
Kevin Cranick
1349 US Highway 131, Ste C
Petoskey, MI 49770
Tel: 800-272-6795
cahps@arbor-associates.com

Axxess Research *
Andrew Awoniyi
16000 Dallas Parkway, Suite 700N
Dallas, TX 75248
Tel: 214-575-7711
aawoniyi@axxess.com

Center for Health Services and Outcomes Research *
Mary K. Emmett, PhD
CAMC Institute, 3200 MacCorkle Avenue, SE
Charleston, WV 25304
Tel: 304-388-9910
mary.emmett@camc.org

Deyta (MatrixCare) *
Ashley Smith
7400 New LaGrange Road, Suite 200
Louisville, KY 40222
Tel: 888-893-1937
CAHPS_Survey@matrixcare.com

Informed Decisions, Inc
Jim Theurer
PO Box 23384
Minneapolis, MN 55423
Tel: 651-335-9498
jim@jtstrategy.com

Ipsos *
Beverly Bass
222 W Adams Street, Suite 1100
Chicago, IL 60606
Tel: 312-526-4778
beverly.bass@ipsos.com

JL Morgan & Associates, Inc. *
Jeff Morgan
PO Box 360481
Birmingham, AL 35236
Tel: 205-408-8774
JeffLMorgan@aol.com

LSUS Institute for Human Services and Public Policy *
Stacey Hargis
One University Place, BH 123
Shreveport, LA 71115
Tel: 318-795-4245
stacey.hargis@lsus.edu

Medallia, Inc. *
Ken Fields
575 Market Street, Suite 1850
San Francisco, CA 94105
Tel: 513-821-6266
kenf@medallia.com

Minnesota Rural Health Cooperative *
Michael Horner
190 East 4th Street North, P.O. Box 155
Cottonwood, MN 56229
Tel: 507-423-5300
mhorner@mrhc.net

Nexus Health Resources *
Ryan Sparks
130 Dolson Avenue , Suite 203
Middletown, NY 10940
Tel: 845-648-3057 ext. 106
rsparks@nexushealthresources.com

NRC Health *
Kylee Hasenauer
1245 Q Street
Lincoln , NE 68508
Tel: 800-388-4264
khasenauer@nrchealth.com

Pinnacle Quality Insight (an Activated Insights Company) *
Ian Nay
7440 South Creek Road, STE 300
Salt Lake City, UT 84093
Tel: 510-726-8988
ian.nay@homecarepulse.com

Press Ganey Associates *
Danielle Clark
1173 Ignition Dr.
South Bend, IN 46601
Tel: 800-232-8032
dclark@pressganey.com

Professional Research Consultants, Inc. *
Vicki Fuller
11326 P Street
Omaha, NE 68137
Tel: 800-360-6378
vfuller@prccustomresearch.com

Qualtrics XM *
Kelly McEwen
38701 W. Seven Mile Road, Suite 250
Livonia, MI 48152
Tel: 248-344-7572
kmcewen@qualtrics.com

Research & Marketing Strategies, Inc. *
Sandy Baker
15 East Genesee Street, Suite 210
Baldwinsville, NY 13027
Tel: 315-635-9802
SandyB@RMSresults.com

Rural Comprehensive Care Network *
Jeff Walker
995 East Highway 33, Suite 2
Crete, NE 68333
Tel: 402-826-3737 ext 114
jwalker@rccn-ne.org

Strategic Healthcare Programs *
Zeb M. Clayton
6500 Hollister Ave, Suite 201
Santa Barbara, CA 93117
Tel: 805-963-9446
zclayton@SHPdata.com

SullivanLuallin Group *
Shelby Baker
4550 Kearny Villa Road, Suite 213
San Diego, CA 92123
Tel: 619-283-8988
sbaker@sullivanluallingroup.com

WellSky *
Valarie Johnson
11300 Switzer Rd
Overland Park, KS 66210
Tel: 800-379-0361
valarie.johnson@WellSky.com