HOME HEALTH CARE CAHPS SURVEY
Approved Survey Vendors
as of February 13, 2025
All organizations listed below are
approved Home Health Care CAHPS Survey vendors. Vendors with an asterisk (*) beside their name have had their Quality Assurance Plan (QAP) accepted; QAPs for vendors without an asterisk are still under review by CMS and the HHCAHPS Coordination Team. Home health agencies should note, however, that all HHCAHPS Survey vendors listed below are qualified to administer the Home Health Care CAHPS Survey and have met the requirements for conducting the survey on behalf of Medicare-certified home health agencies.
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Axxess Research *
Andrew Awoniyi
16000 Dallas Parkway, Suite 700N
Dallas, TX 75248
Tel: 214-575-7711
aawoniyi@axxess.com
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Center for Health Services and Outcomes Research *
Mary K. Emmett, PhD
CAMC Institute, 3200 MacCorkle Avenue, SE
Charleston, WV 25304
Tel: 304-388-9910
mary.emmett@camc.org
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Informed Decisions, Inc
Vendor not accepting new clients until QAP is accepted by CMS.
Jim Theurer
PO Box 23384
Minneapolis, MN 55423
Tel: 651-335-9498
jim@jtstrategy.com
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Ipsos *
Beverly Bass
222 W Adams Street, Suite 1100
Chicago, IL 60606
Tel: 312-526-4778
beverly.bass@ipsos.com
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JL Morgan & Associates, Inc. *
Jeff Morgan
PO Box 360481
Birmingham, AL 35236
Tel: 205-408-8774
JeffLMorgan@aol.com
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LSUS Institute for Human Services and Public Policy *
Stacey Hargis
One University Place, BH 123
Shreveport, LA 71115
Tel: 318-795-4245
stacey.hargis@lsus.edu
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Medallia, Inc. *
Ken Fields
575 Market Street, Suite 1850
San Francisco, CA 94105
Tel: 513-821-6266
kenf@medallia.com
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Minnesota Rural Health Cooperative *
Michael Horner
190 East 4th Street North, P.O. Box 155
Cottonwood, MN 56229
Tel: 507-423-5300
mhorner@mrhc.net
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Pinnacle Quality Insight (an Activated Insights Company) *
Ian Nay
7440 South Creek Road, STE 300
Salt Lake City, UT 84093
Tel: 510-726-8988
ian.nay@homecarepulse.com
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Press Ganey Associates *
Danielle Clark
1173 Ignition Dr.
South Bend, IN 46601
Tel: 800-232-8032
dclark@pressganey.com
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Qualtrics XM *
Kelly McEwen
38701 W. Seven Mile Road, Suite 250
Livonia, MI 48152
Tel: 248-344-7572
kmcewen@qualtrics.com
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Research & Marketing Strategies, Inc. *
Sandy Baker
15 East Genesee Street, Suite 210
Baldwinsville, NY 13027
Tel: 315-635-9802
SandyB@RMSresults.com
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Rural Comprehensive Care Network *
Jeff Walker
995 East Highway 33, Suite 2
Crete, NE 68333
Tel: 402-826-3737 ext 114
jwalker@rccn-ne.org
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Strategic Healthcare Programs *
Zeb M. Clayton
6500 Hollister Ave, Suite 201
Santa Barbara, CA 93117
Tel: 805-963-9446
zclayton@SHPdata.com
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