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Announcements

By HHCAHPS on 9/20/2018
The next data submission deadline is Thursday, October 18, 2018. We are now approximately 4 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 2 of calendar year 2018 (CY18,Q2).

We thank those HHCAHPS vendors who have already begun submitting CY18, Q2 data for their HHA clients. If you have not submitted any data for Quarter 2, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the “overnight” validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on October 18, 2018, you must submit all of your Quarter 2 files on or before Wednesday, October 17, 2018. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline. ...
By HHCAHPS on 9/17/2018
The purpose of this announcement is to alert home health agencies (HHAs) that Preview Reports reflecting results from the Home Health Care CAHPS (HHCAHPS) Survey from April 2017 through March 2018 (2017, Q2– 2018, Q1) are now available on https://homehealthcahps.org under the “For HHAs” tab.  You must be logged into the website to view your report. These same data will be updated on Home Health Compare (HHC) on www.medicare.gov in October 2018.

The Preview Reports present the publicly reported results with star ratings for those agencies with a sufficient number of completed interviews to receive star ratings.  Agencies must have data for 40 or more patient surveys in the reporting period in order to have star ratings.  

To access your agency’s HHCAHPS Preview Report, log into the HHCAHPS website using your username and password.  Select the “Survey Preview Report” link under the “For HHAs” tab. ...
By HHCAHPS on 8/27/2018
To accommodate the new Armenian translation, please update your XML file documentation to add a 6th level to the “language” variable for language in which the survey was completed. The next version of the Protocols and Guidelines Manual—to be released in January 2019—will include updated appendices with this information; however, vendors anticipating implementing the survey in Armenian may want to make this change to their programs sooner. The XML validation tool will be updated to accommodate this change by September 1.

Survey Language This administration data element should only occur once per patient. Example: 1

Identify language in which survey completed 1 = English 2 = Spanish 3 = Chinese 4 = Russian 5 = Vietnamese 6 = Armenian M = Missing

...
By HHCAHPS on 8/8/2018

The Home Health Care CAHPS Survey Coordination Team has posted the HHCAHPS mail questionnaire and accompanying survey materials in the Eastern Armenian dialect. Survey vendors should work with their mail-only mode client HHAs to determine whether their patients would benefit from an Eastern Armenian language version

The Eastern Armenian survey materials are available at the link below. Please note that all materials are posted as .pdf documents using the Sylfaen font.

https://homehealthcahps.org/Survey-and-Protocols/Survey-Materials

If you have any questions about the HHCAHPS Eastern Armenian survey materials, please contact the HHCAHPS Survey Coordination Team via e-mail at hhcahps@rti.org or call toll-free at (866) 354-0985.

By HHCAHPS on 7/25/2018
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from January 2017 through December 2017 are now reported on the Home Health Compare link on http://www.medicare.gov. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the “Archived Publicly Reported Data” link under the “General Information” tab. On this webpage, you can access

HHA-level data, state and national averages, Star Ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the star ratings were constructed is provided in these Technical Notes.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently...
By HHCAHPS on 7/12/2018
The next data submission deadline is Thursday, July 19, 2018. We are now one week away from the deadline for submitting HHCAHPS Survey data for Quarter 1 of calendar year 2018 (CY18, Q1).

We thank those HHCAHPS vendors who have already submitted CY18,Q1 data for their HHA clients. If you have not yet submitted CY18,Q1 data for all or most of your HHA clients, we encourage you to submit your files as soon as possible.

Important Points to Remember:

To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on July 19, 2018, you must submit all Quarter 1 files on or before Wednesday, July 18, 2018. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline. Please feel free to contact us via email or through the toll-free number if you have any questions or need help...
By HHCAHPS on 7/5/2018
The next data submission deadline is Thursday, July 19, 2018. We are now approximately 2 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 1 of calendar year 2018 (CY18,Q1).

We thank those HHCAHPS vendors who have already begun submitting CY18,Q1 data for their HHA clients. If you have not submitted any data for Quarter 1, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the “overnight” validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on July 19, 2018, you must submit all Quarter 1 files on or before Wednesday, July 18, 2018. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline. Please feel free...
By HHCAHPS on 7/2/2018

The HHCAHPS Team has posted the next issue of the HHCAHPS Coordination Team Quarterly Review (CTQR) to provide information about HHCAHPS to home health agencies and survey vendors.

CTQR newsletters are posted on the HHCAHPS website and updated quarterly every calendar year. You can navigate to the July 2018 newsletter located under the General Information tab on the HHCAHPS website or click this link: CTQR Newsletter – July 2018

The CTQR does not replace any source of information currently on the HHCAHPS website; instead, it highlights important information for readers each quarter. We encourage you to visit the HHCAHPS website for more information on the items mentioned in this newsletter: https://homehealthcahps.org/Home.aspx.

By HHCAHPS on 6/21/2018
The next data submission deadline is Thursday, July 19, 2018. We are now approximately 4 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 1 of calendar year 2018 (CY18,Q1).

We thank those HHCAHPS vendors who have already begun submitting CY18, Q1 data for their HHA clients. If you have not submitted any data for Quarter 1, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the “overnight” validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on July 19, 2018, you must submit all of your Quarter 1 files on or before Wednesday, July 18, 2018. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission deadline. You must...
By HHCAHPS on 6/18/2018
The purpose of this announcement is to alert home health agencies (HHAs) that Preview Reports reflecting results from the Home Health Care CAHPS (HHCAHPS) Survey from January 2017 through December 2017 (2017, Q1- Q4) are now available on https://homehealthcahps.org under the “For HHAs” tab. You must be logged into the website to view your report. These same data will be updated on Home Health Compare (HHC) on www.medicare.gov in July 2018.

The Preview Reports present the publicly reported results with star ratings for those agencies with a sufficient number of completed interviews to receive star ratings. Agencies must have data for 40 or more patient surveys in the reporting period in order to have star ratings.

To access your agency’s HHCAHPS Preview Report, log into the HHCAHPS website using your username and password. Select the “Preview Reports” link under the “For HHAs” tab. If you have forgotten your password, click the Login link, type in your...