Menu

Archive

Archive
<August 2017>
SunMonTueWedThuFriSat
303112345
6789101112
13141516171819
20212223242526
272829303112
3456789
Monthly
Go

Search

Announcements

By HHCAHPS on 8/22/2017

The HHCAHPS Team has reposted the pdf version of the Protocols and Guidelines Manual, version 9.0, replacing the appendices listed below, which contain Vietnamese text. The reason for this revision is that the Vietnamese documents included in these appendices did not display properly, as they were converted to pdf without using the required Times VN1 font. 

  • Appendix H (Mail survey cover letters, regular and scannable questionnaires, telephone interview script, proxy interview script),
  • Appendix I (OMB disclosure language), and
  • Appendix J (Supplemental questions).

It is important to note that all stand-alone Vietnamese pdf documents that are posted on the HHCAHPS website under the “Survey and Protocols” tab are correct and display properly.

If you have any questions, please contact the HHCAHPS Coordination Team at hhcahps@rti.org.

By HHCAHPS on 7/31/2017

The Home Health Prospective Payment System (HH PPS) Rate Update for Calendar Year (CY) 2018, Home Health Value-Based Purchasing Model, and Home Health Quality Reporting Requirements Proposed Rule was published in the Federal Register on July 28, 2017. The HH PPS CY2018 Proposed Rule is available on the HHCAHPS website at the link below. Note that this document describes HHCAHPS Survey participation requirements for Medicare-certified home health agencies to receive the annual payment update (APU) in CY2019, CY2020 and CY2021.

HH PPS CY2018 Proposed Rule

For more information, contact the HHCAHPS Survey Coordination Team via email at hhcahps@rti.org or call toll-free at (866) 354-0985.

By HHCAHPS on 7/13/2017
The next data submission deadline is Thursday, July 20, 2017. We are now one week away from the deadline for submitting HHCAHPS Survey data for Quarter 1 of calendar year 2017 (CY17, Q1).

We thank those HHCAHPS vendors who have already submitted CY17,Q1 data for their HHA clients. If you have not yet submitted CY17,Q1 data for all or most of your HHA clients, we encourage you to submit your files as soon as possible.

Important Points to Remember:

To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on July 20, 2017, you must submit all Quarter 1 files on or before Wednesday, July 19, 2017. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline. Please feel free to contact us via email or through the toll-free number if you have any questions or need help...
By HHCAHPS on 7/12/2017
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from January 2016 through December 2016 are now reported on the Home Health Compare link on http://www.Medicare.gov/. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the “Archived Publicly Reported Data” link under the "General Information" tab. On this webpage, you can access

HHA-level data, state and national averages, Star Ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the Star Ratings were constructed is provided in these Technical Notes.

...
By HHCAHPS on 7/6/2017
The next data submission deadline is Thursday, July 20, 2017. We are now approximately 2 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 1 of calendar year 2017 (CY17,Q1).

We thank those HHCAHPS vendors who have already begun submitting CY17,Q1 data for their HHA clients. If you have not submitted any data for Quarter 1, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the “overnight” validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on July 20, 2017, you must submit all Quarter 1 files on or before Wednesday, July 19, 2017. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline. Please feel free...
By HHCAHPS on 7/3/2017

The HHCAHPS Team has posted the next issue of the HHCAHPS Coordination Team Quarterly Review (CTQR) to provide information about HHCAHPS to home health agencies and survey vendors.

CTQR newsletters are posted on the HHCAHPS website and updated quarterly every calendar year. You can navigate to the July 2017 newsletter located under the General Information tab on the HHCAHPS website or click this link: CTQR Newsletter – July 2017

The CTQR does not replace any source of information currently on the HHCAHPS website; instead, it highlights important information for readers each quarter. We encourage you to visit the HHCAHPS website for more information on the items mentioned in this newsletter: https://homehealthcahps.org/Home.aspx.

By HHCAHPS on 6/23/2017
The purpose of this announcement is to alert home health agencies (HHAs) that Preview Reports reflecting results from the Home Health Care CAHPS (HHCAHPS) Survey from January 2016 through December 2016 (2016, Q1- Q4) are now available on https://homehealthcahps.org under the "For HHAs" tab. You must be logged into the website to view your report. These same data will be updated on Home Health Compare (HHC) on www.medicare.gov in July 2017.

The Preview Reports present the publicly reported results with Star Ratings for those agencies with a sufficient number of completed interviews to receive Star Ratings. Agencies must have data for 40 or more patient surveys in the reporting period in order to have Star Ratings.

To access your agency's HHCAHPS Preview Report, log into the HHCAHPS website using your username and password. Select the "Preview Reports" link under the "For HHAs" tab. If you have forgotten...
By HHCAHPS on 6/22/2017
The next data submission deadline is Thursday, July 20, 2017. We are now approximately 4 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 1 of calendar year 2017 (CY17,Q1).

We thank those HHCAHPS vendors who have already begun submitting CY17, Q1 data for their HHA clients. If you have not submitted any data for Quarter 4, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the "overnight" validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on July 20, 2017, you must submit all of your Quarter 1 files on or before Wednesday, July 19, 2017. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission deadline. You must...
By HHCAHPS on 6/6/2017

The HHCAHPS website will be unavailable for approximately 1 hour, from 9:00 AM to 10:00 AM Eastern Time, on June 20, 2017, as we perform an update to the website. Please plan accordingly to minimize disruption to your HHCAHPS Survey operations.

There will be no changes to the functionality of the website.

Please contact the HHCAHPS Survey Coordination Team if you have any questions about the website upgrade at hhcahps@rti.org or telephone (866) 354-0985.

By HHCAHPS on 4/25/2017
A new Discrepancy Notification Report (DNR) template, covering the sample months of January 2017 through March 2018, is now available for use by survey vendors. To access the template, log onto the HHCAHPS Website, go to the "Forms for Vendors" tab, and click on the "Discrepancy Notification Report" link. A link to the template is available under Section III of the online DNR form.

As a reminder, the template contains a separate column for each piece of information that the Coordination Team and CMS need to evaluate a DNR submission. The revised Excel template still has three tabs: sample fielded late (Late Start), sample not fielded at all (Missed Sampled Month), and "other reason" (Other). Each tab has prepopulated fields for the period covering the sample months of January 2017 through March of 2018. Below are some reminders for using this template:

Submit a new template (i.e., Excel file) for each new DNR. The Excel file should only include information for the reported discrepancy. Check...