Menu

Archive

Archive
<October 2017>
SunMonTueWedThuFriSat
24252627282930
1234567
891011121314
15161718192021
22232425262728
2930311234
Monthly
Go

Search

Recent Announcements

Announcements

By HHCAHPS on 10/12/2017
The next data submission deadline is Thursday, October 19, 2017. We are now one week away from the deadline for submitting HHCAHPS Survey data for Quarter 2 of calendar year 2017 (CY17, Q2).

We thank those HHCAHPS vendors who have already submitted CY17,Q2 data for their HHA clients. If you have not yet submitted CY17,Q2 data for all or most of your HHA clients, we encourage you to submit your files as soon as possible.

Important Points to Remember:

To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on October 19, 2017, you must submit all Quarter 2 files on or before Wednesday, October 18, 2017. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline. Please feel free to contact us via email or through the toll-free number if you have any questions...
By HHCAHPS on 10/6/2017
The purpose of this announcement is to alert home health agencies (HHAs) that Preview Reports reflecting results from the Home Health Care CAHPS (HHCAHPS) Survey from April 2016 through March 2017 (2016, Q2– 2017, Q1) are now available on https://homehealthcahps.org under the “For HHAs” tab. You must be logged into the website to view your report. These same data will be updated on Home Health Compare (HHC) on www.medicare.gov in October 2017.

The Preview Reports present the publicly reported results with star ratings for those agencies with a sufficient number of completed interviews to receive star ratings. Agencies must have data for 40 or more patient surveys in the reporting period in order to have star ratings.

To access your agency’s HHCAHPS Preview Report, log into the HHCAHPS website using your username and password. Select the “Survey Preview Report” link under the “For HHAs” tab. If you have forgotten your password, click on the Login link...
By HHCAHPS on 10/5/2017
The next data submission deadline is Thursday, October 18, 2017.  We are now approximately 2 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 2 of calendar year 2017 (CY17,Q2).

We thank those HHCAHPS vendors who have already begun submitting CY17,Q2 data for their HHA clients. If you have not submitted any data for Quarter 2, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the “overnight” validation checks.  To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on October 18, 2017, you must submit all Quarter 2 files on or before Wednesday, October 17, 2017. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted. And, correct and re-submit all files before the data submission deadline. Please...
By HHCAHPS on 10/2/2017

The HHCAHPS Team has posted the next issue of the HHCAHPS Coordination Team Quarterly Review (CTQR) to provide information about HHCAHPS to home health agencies and survey vendors.

CTQR newsletters are posted on the HHCAHPS website and updated quarterly every calendar year. You can navigate to the October 2017 newsletter located under the General Information tab on the HHCAHPS website or click this link: CTQR Newsletter – October 2017

The CTQR does not replace any source of information currently on the HHCAHPS website; instead, it highlights important information for readers each quarter. We encourage you to visit the HHCAHPS website for more information on the items mentioned in this newsletter: https://homehealthcahps.org/Home.aspx.

By HHCAHPS on 9/21/2017
The next data submission deadline is Thursday, October 19, 2017.  We are now approximately 4 weeks away from the deadline for submitting HHCAHPS Survey data for Quarter 2 of calendar year 2017 (CY17,Q2).

We thank those HHCAHPS vendors who have already begun submitting CY17, Q2 data for their HHA clients. If you have not submitted any data for Quarter 2, we encourage you to begin submitting your files as soon as possible.

Important Points to Remember:

Data files must pass both the initial validation checks and the "overnight" validation checks. To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on October 19, 2017, you must submit all of your Quarter 2 files on or before Wednesday, October 18, 2017. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline....
By HHCAHPS on 9/15/2017
Update 9/15/17: CMS has issued a new memo posted on 9-14-17 reflecting exemptions related to Hurricane Irma. Please continue to monitor this and the links in the earlier announcement below.

This announcement serves to inform Medicare-certified home health agencies that the Centers for Medicare & Medicaid Services (CMS) is granting exceptions under Medicare quality reporting and value-based purchasing programs. HHAs will be granted exceptions without having to submit an extraordinary circumstances exception request if they...
By HHCAHPS on 9/6/2017
This announcement serves to inform Medicare-certified home health agencies that the Centers for Medicare & Medicaid Services (CMS) is granting exceptions under Medicare quality reporting and value-based purchasing programs. HHAs will be granted exceptions without having to submit an extraordinary circumstances exception request if they are located in one of the Texas counties or Louisiana parishes which has been designated by the Federal Emergency Management Agency (FEMA) as a major disaster county.

For details of the scope and duration of the exceptions under the Medicare quality reporting program, please refer to the CMS Memo linked here: https://www.cms.gov/About-CMS/Agency-Information/Emergency/Downloads/2017-121-IP-Quality-Program-Exemptions-for-FEMA-Texas-Louisiana-Providerpdf.pdf. CMS will continue to monitor the situation, adjust exempted reporting periods and submission deadlines, updating this Memo accordingly.

You can find additional details and materials on the Hurricane webpage,...
By HHCAHPS on 8/22/2017

The HHCAHPS Team has reposted the pdf version of the Protocols and Guidelines Manual, version 9.0, replacing the appendices listed below, which contain Vietnamese text. The reason for this revision is that the Vietnamese documents included in these appendices did not display properly, as they were converted to pdf without using the required Times VN1 font. 

  • Appendix H (Mail survey cover letters, regular and scannable questionnaires, telephone interview script, proxy interview script),
  • Appendix I (OMB disclosure language), and
  • Appendix J (Supplemental questions).

It is important to note that all stand-alone Vietnamese pdf documents that are posted on the HHCAHPS website under the “Survey and Protocols” tab are correct and display properly.

If you have any questions, please contact the HHCAHPS Coordination Team at hhcahps@rti.org.

By HHCAHPS on 7/31/2017

The Home Health Prospective Payment System (HH PPS) Rate Update for Calendar Year (CY) 2018, Home Health Value-Based Purchasing Model, and Home Health Quality Reporting Requirements Proposed Rule was published in the Federal Register on July 28, 2017. The HH PPS CY2018 Proposed Rule is available on the HHCAHPS website at the link below. Note that this document describes HHCAHPS Survey participation requirements for Medicare-certified home health agencies to receive the annual payment update (APU) in CY2019, CY2020 and CY2021.

HH PPS CY2018 Proposed Rule

For more information, contact the HHCAHPS Survey Coordination Team via email at hhcahps@rti.org or call toll-free at (866) 354-0985.

By HHCAHPS on 7/13/2017
The next data submission deadline is Thursday, July 20, 2017. We are now one week away from the deadline for submitting HHCAHPS Survey data for Quarter 1 of calendar year 2017 (CY17, Q1).

We thank those HHCAHPS vendors who have already submitted CY17,Q1 data for their HHA clients. If you have not yet submitted CY17,Q1 data for all or most of your HHA clients, we encourage you to submit your files as soon as possible.

Important Points to Remember:

To ensure that files can be accepted by the deadline at 11:59 PM Eastern Time on July 20, 2017, you must submit all Quarter 1 files on or before Wednesday, July 19, 2017. Since CMS will not accept any files after the data submission deadline, make sure you check your data submission reports to verify that all of your submitted files were accepted.  And, correct and re-submit all files before the data submission deadline. Please feel free to contact us via email or through the toll-free number if you have any questions or need help...