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Announcements

By HHCAHPS on 10/24/2018
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from April 2017 through March 2018 are now reported on the Home Health Compare link on http://www.Medicare.gov/. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the “Archived Publicly Reported Data” link under the “General Information” tab. On this webpage, you can access

HHA-level data, State and national averages, Star ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the star ratings were constructed is provided in these Technical Notes.

...
By HHCAHPS on 7/25/2018
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from January 2017 through December 2017 are now reported on the Home Health Compare link on http://www.medicare.gov. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the “Archived Publicly Reported Data” link under the “General Information” tab. On this webpage, you can access

HHA-level data, state and national averages, Star Ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the star ratings were constructed is provided in these Technical Notes.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently...
By HHCAHPS on 4/11/2018
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from October 2016 through September 2017 are now reported on the Home Health Compare link on http://www.Medicare.gov. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access

HHA-level data, state and national averages, star ratings cut points, and patient mix adjustment coefficients for the linearized data used to construct the star ratings. As a reminder, information on how the star ratings were constructed is provided in these Technical Notes.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently...
By HHCAHPS on 1/24/2018
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from July 2016 through June 2017 are now reported on the Home Health Compare link on http://www.Medicare.gov/. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access

HHA-level data, State and national averages, Star ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the star ratings were constructed is provided in these Technical Notes.

Click here for more information about how the data...
By HHCAHPS on 10/25/2017
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from April 2016 through March 2017 are now reported on the Home Health Compare link on http://www.Medicare.gov/. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access

HHA-level data, State and national averages, Star ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the Star Ratings were constructed is provided in these Technical Notes.

Click here for more information about how the...
By HHCAHPS on 7/12/2017
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from January 2016 through December 2016 are now reported on the Home Health Compare link on http://www.Medicare.gov/. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the “Archived Publicly Reported Data” link under the "General Information" tab. On this webpage, you can access

HHA-level data, state and national averages, Star Ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the Star Ratings were constructed is provided in these Technical Notes.

...
By HHCAHPS on 4/12/2017
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from October 2015 through September 2016 are now reported on the Home Health Compare link on http://www.Medicare.gov/. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access

HHA-level data, state and national averages, Star Ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the Star Ratings were constructed is provided in these Technical Notes.

Click...
By HHCAHPS on 1/27/2017
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from July 2015 through June 2016 are now reported on the Home Health Compare link on www.medicare.gov. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access

HHA-level data, state and national averages, Star Ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the Star Ratings were constructed is provided in these Technical Notes.

Click here for more information...
By HHCAHPS on 10/19/2016
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from April 2015 through March 2016 are now reported on the Home Health Compare link on http://www.Medicare.gov/. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access

HHA-level data, state and national averages, Star Ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the Star Ratings were constructed is provided in these Technical Notes.

Click here...
By HHCAHPS on 7/13/2016
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from January 2015 through December 2015 are now reported on the Home Health Compare link on http://www.Medicare.gov/. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access

HHA-level data, state and national averages, Star Ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the Star Ratings were constructed is provided in these Technical Notes.

Click here...
By HHCAHPS on 5/23/2016
The HHCAHPS Survey Coordination Team has posted the document "Steps for Calculating Global Ratings and Composite Scores for the Home Health Care CAHPS Survey." The document is available at the following website link:

Steps for Calculating Global Ratings and Composite Scores

As a reminder, HHCAHPS Survey results are reported for two global items and three composites, as shown below. A full discussion of these public reporting measures can be found in Chapter XIII of the HHCAHPS Protocols and Guidelines Manual, Version 8.0.

Global Items

Overall rating of care (Q20) Patient willingness to recommend HHA to family or friends (Q25) Composite Measures

Care of Patients (Q9, Q16, Q19, and Q24) Communications Between Providers and Patients (Q2, Q15, Q17, Q18, Q22, and Q23) Specific Care Issues (Q3, Q4, Q5, Q10, Q12, Q13, and Q14) Organizations...
By HHCAHPS on 4/20/2016
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from October 2014 through September 2015 are now reported on the Home Health Compare link on http://www.Medicare.gov/. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access

HHA-level data, state and national averages, Star Ratings cut points, and Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings. As a reminder, information on how the Star Ratings were constructed is provided in these Technical Notes.

Click here...
By HHCAHPS on 1/28/2016
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from July 2014 through June 2015 are now reported on the Home Health Compare link on http://www.Medicare.gov. HHCAHPS Survey results are updated each calendar year quarter.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access HHA-level data via MS Excel files, state and national averages via .pdf files, and (newly added), the Star Ratings cut points.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently being...
By HHCAHPS on 10/8/2015
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from April 2014 through March 2015 are now reported on the Home Health Compare link on http://www.Medicare.gov. HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access HHA-level data via MS Excel files, and state and national averages via .pdf files.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently being...
By HHCAHPS on 7/16/2015
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from January 2014 through December 2014 are now reported on the Home Health Compare link on http://www.Medicare.gov. HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access HHA-level data via MS Excel files, and state and national averages via .pdf files.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently...
By HHCAHPS on 4/16/2015
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from October 2013 through September 2014 are now reported on the Home Health Compare link on http://www.Medicare.gov. HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare.

These data are also available on the HHCAHPS website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access HHA-level data via MS Excel files, and state and national averages via .pdf files.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently...
By HHCAHPS on 10/9/2014
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) between April 2013 and March 2014 are now reported on the Home Health Compare link on the http://www.Medicare.gov/ Website.  HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare. 

These data are also now available on the HHCAHPS Website through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access HHA-level data via MS Excel files, and state and national averages via .pdf files.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently being reported.

...
By HHCAHPS on 7/17/2014
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) between January 2013 and December 2013 are now reported on the Home Health Compare link on the http://www.Medicare.gov/ Website. HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare.

These data are also now available on the HHCAHPS Web site through the "Archived Publicly Reported Data" link under the "General Information" tab. On this webpage, you can access HHA-level data via MS Excel files, and state and national averages via .pdf files.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently being reported.

...
By HHCAHPS on 4/17/2014
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) between October 2012 and September 2013 are now reported on the Home Health Compare link on the http://www.Medicare.gov Website. HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare.

CMS is making available on the HHCAHPS Website HHA-level publicly reported data, along with the publicly reported state and national averages. To access these data, please select the "Archived Publicly Reported Data" link under the "General Information" tab on the HHCAHPS Website. On that page, you will have access to HHA-level data via MS Excel files and state and national averages, via .pdf files.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results...
By HHCAHPS on 1/15/2014
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) between July 2012 and June 2013 are now reported on the Home Health Compare link on the http://www.Medicare.gov/ Website. HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare.

CMS is making available on the HHCAHPS Website HHA-level publicly reported data, along with the publicly reported state and national averages. To access these data, please select the "Archived Publicly Reported Data" link under the "General Information" tab on the HHCAHPS Website. On that page, you will have access to HHA-level data via MS Excel files and state and national averages, via .pdf files.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently being reported.

...
By HHCAHPS on 12/12/2013
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) between April 2012 and March 2013 are now reported on the Home Health Compare link on the http://www.Medicare.gov/ Web site. HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare.

CMS is making available on the HHCAHPS Web site HHA-level publicly reported data, along with the publicly reported state and national averages. To access these data, please select the "Archived Publicly Reported Data" link under the "General Information" tab on the HHCAHPS Web site: https://homehealthcahps.org/GeneralInformation/ArchivedPubliclyReportedData.aspx. On that page, you will have access to HHA-level data via MS Excel files and state and national averages, via .pdf files.

Click here...
By HHCAHPS on 10/22/2013

Due to the government shutdown, Home Health Compare on the www.medicare.gov Web site was not updated in October. October data will be posted on or about December 12, 2013.

By HHCAHPS on 7/18/2013
Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) between January 2012 and December 2012 are now reported on the Home Health Compare link on the http://www.Medicare.gov/ Web site. HHCAHPS Survey results are updated each calendar year quarter and published on Home Health Compare.

CMS is making available on the HHCAHPS Web site HHA-level publicly reported data, along with the publicly reported state and national averages. To access these data, please select the "Archived Publicly Reported Data" link under the "General Information” tab on the HHCAHPS Web site. On that page, you will have access to HHA-level data via MS Excel files and state and national averages, via .pdf files.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently being reported.

...
By HHCAHPS on 4/18/2013

Home Health Care CAHPS (HHCAHPS) Survey results based on survey responses from a sample of patients who received home health care from Medicare-certified home health agencies (HHAs) at some point between October 2011 and September 2012 are now reported on the Home Health Compare link on the http://www.Medicare.gov/ Web site. HHCAHPS Survey results are “refreshed” or updated each calendar year quarter and published on Home Health Compare.

For state and national averages of the measures reported on Home Health Compare, please select the “Publicly Reported State and National Averages” link under the “General Information” tab on the HHCAHPS Web site.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are reported.

By HHCAHPS on 1/18/2013

Home Health Care CAHPS (HHCAHPS) Survey results based on survey responses from a sample of patients who received home health care from Medicare-certified home health agencies (HHAs) at some point between July 2011 and June 2012 are now reported on the Home Health Compare link on the http://www.Medicare.gov/ Web site. As previously reported, Home Health Care CAHPS (HHCAHPS) Survey results will be “refreshed” or updated each calendar year quarter and published on the Home Health Compare. Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are reported.

By HHCAHPS on 10/12/2012

Home Health Care CAHPS (HHCAHPS) Survey results based on survey responses from a sample of patients who received home health care from Medicare-certified home health agencies (HHAs) at some point between April 2011 and March 2012 are now reported on the Home Health Compare link on the http://www.Medicare.gov/ Web site. As previously reported, Home Health Care CAHPS (HHCAHPS) Survey results will be “refreshed” or updated each calendar year quarter and published on the Home Health Compare. Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are reported.

By HHCAHPS on 7/19/2012

Home Health Care CAHPS (HHCAHPS) Survey results based on survey responses from a sample of patients who received home health care from Medicare-certified home health agencies (HHAs) at some point between January 2011 and December 2011 are now reported on the Home Health Compare link on the http://www.Medicare.gov/ Web site. As previously reported, Home Health Care CAHPS (HHCAHPS) Survey results will be “refreshed” or updated each calendar year quarter and published on the Home Health Compare. Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are reported.

By HHCAHPS on 6/28/2012
The purpose of this announcement is to alert Medicare-certified home health agencies (HHAs) that results from the Home Health Care CAHPS (HHCAHPS) Survey will be “refreshed” on Home Health Compare on the www.medicare.gov on July 19, 2012, or sometime thereafter. The results that will be published in July 2012 are based on data collected from patients who received skilled home health care at some point between January 1, 2011, and December 31, 2011.

Preview Reports for the results that will be published on Home Health Compare in July 2012 are now available on the HHCAHPS Web site. To access your agency’s Preview Report, log into the HHCAHPS Web site using your username and password. Select the “Preview Reports” link under the “For HHAs” tab. The system will then display the HHCAHPS survey results. If you have forgotten your username or password, click the Login link, then click “Forgot Password.” The HHCAHPS Coordination Team will send your username and password to...
By HHCAHPS on 5/9/2012
As previously noted, The Centers for Medicare & Medicaid Services (CMS) began publicly reporting results from the Home Health Care CAHPS (HHCAHPS) Survey on April 19, 2012.  This announcement serves to provide additional details about how specific HHCAHPS Survey questions are mapped to the Home Health Compare Public Reporting Composite Measures and Global Items.

HHCAHPS Survey results are reported on the Home Health Compare (HHC) Web site for the three composites and two global items shown below. The survey questions that comprise each composite and how they map to the composite measures described in the HHCAHPS Protocols and Guidelines Manual, Version 4.0 are also provided.  

Three Composite Measures The “Care of Patients Composite” (COMPOSITE 1) described in the Protocols and Guidelines Manual is shown on HHC as the “Percent of patients who reported that their home health team gave care in a professional way”. The score for this composite is drawn from the following HHCAHPS Survey questions:...
By HHCAHPS on 4/19/2012

Survey results based on HHCAHPS Survey data from patients who received home health care between October 2010 and September 2011 were publicly reported on the Home Health Compare link on the Medicare.gov Web site today (April 19, 2012) at http://www.medicare.gov/homehealthcompare/results.aspx?loc=27615. Click here for information about the patient-mix adjustment factors used to statistically adjust the results that were publicly reported.

By HHCAHPS on 4/4/2012

The HHCAHPS Public Reporting Preview Reports have been taken off the HHCAHPS Web site and will not be available until 8:00 AM Eastern Time on April 11, 2012. We apologize for any inconvenience. Please check back at that time.

By HHCAHPS on 4/2/2012

The HHCAHPS Preview Reports are now available on the HHCAHPS Web site. To access your agency’s Preview Report, log into the HHCAHPS Web site using your username and password. Select the “Preview Reports” link under the “For HHAs” tab. The system will then display the HHCAHPS survey results. If you have forgotten your username and/or password, click the Login link, then click “Forgot Password.” The HHCAHPS Coordination Team will send your username and password to you via an e-mail message.

For more information about the Preview Reports, please refer to the announcement posted on the HHCAHPS Web site on Friday, March 23, 2012.

If you have any questions about this announcement, please contact the HHCAHPS Survey Coordination Team via e-mail at hhcahps@rti.org or call toll-free at (866) 354-0985.

By HHCAHPS on 3/23/2012
The Centers for Medicare & Medicaid Services (CMS) will begin publicly reporting results from the Home Health Care CAHPS (HHCAHPS) Survey on or after April 19, 2012. Medicare-certified home health agencies (HHAs) will be able to “preview” their results via a Preview Report, which will be posted on the HHCAHPS Web site on April 3, 2012. The following are some questions and answers about the Preview Reports. More information about the results that will be publicly reported will be posted on the HHCAHPS Web site on April 3, 2012.

Questions and Answers about the HHCAHPS Preview Report

Who will have access to an HHA’s Preview Report? Will an HHA’s approved HHCAHPS Survey vendor have access to the HHA’s Preview Report? HHAs participating in the HHCAHPS Survey will have access to their own reports. The Preview Report will not be available to the HHCAHPS Survey vendor or to anyone other than the HHA. If an HHA wants to share its Preview Report with its HHCAHPS Survey vendor or with anyone else, it can export the results to a Microsoft Excel File and distribute it....
By HHCAHPS on 2/23/2012

The Centers for Medicare & Medicaid Services (CMS) plans to begin publicly reporting results from the Home Health Care CAHPS (HHCAHPS) Survey in April 2012. HHCAHPS Survey results will be reported for a Medicare-certified home health agency (HHA) once the agency has 12 months worth of HHCAHPS Survey data. The results, which will be posted on the Home Health Compare link on the Medicare Web site at www.Medicare.gov, will be refreshed each calendar quarter, with data from the oldest quarter being replaced by data from the most recent quarter of the HHCAHPS Survey. HHAs participating in the HHCAHPS Survey will be able to “preview” their survey results each reporting period on the HHCAHPS Survey Web site about two weeks before the results are publicly reported.

If you have any questions about this announcement, please contact the HHCAHPS Survey Coordination Team via e-mail at hhcahps@rti.org or call toll-free at (866) 354-0985.

By HHCAHPS on 5/17/2011

The Centers for Medicare & Medicare Services (CMS) expects to begin publicly reporting results from the Home Health Care CAHPS (HHCAHPS) Survey in early calendar year 2012. As noted in the HHCAHPS Survey Protocols and Guidelines Manual, Version 3.0, survey results for each participating home health agency (HHA) will first be reported after the HHA submits HHCAHPS Survey data for 4 calendar year quarters. Publicly reported results will always reflect the most recent 4 quarters of data submitted for an HHA. CMS and the HHCAHPS Coordination Team will provide more information about public reporting in fall 2011.