HHCAHPS Preview Reports with Star Ratings Available
folder_openInformation for Home Health Agenciescalendar_todayPosted March 21, 2024

The purpose of this announcement is to alert home health agencies (HHAs) that Preview Reports reflecting results from the Home Health Care CAHPS (HHCAHPS) Survey from October 2022 through September 2023 (Q4,2022-Q3,2023) are now available on https://homehealthcahps.org via the "Survey Preview Report” link under the “For HHAs” tab. HHA users must be logged into the website to view their report. These same data will be updated on Medicare’s compare tool on https://www.medicare.gov/care-compare/ in April 2024.   

The Preview Reports present the publicly reported results, which also include star ratings for those agencies with data for 40 or more patient surveys in the 4-quarter reporting period.

For more information about the Preview Reports, please refer to this document on the HHCAHPS website: Understanding the HHCAHPS Survey Preview Reports

For more information about HHCAHPS star ratings, including Frequently Asked Questions, please click here: Star Ratings Information

If HHA users need assistance accessing their Report, please contact the HHCAHPS Survey Coordination Team via email at hhcahps@rti.org or call toll-free at (866) 354-0985.