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Announcement

HHCAHPS Coordination Team Quarterly Review (CTQR) Newsletter – January 2024 Edition
folder_openOther Announcementscalendar_todayPosted January 2, 2024

The next issue of the HHCAHPS Coordination Team Quarterly Review (CTQR) newsletter has been posted. This edition provides information about HHCAHPS to home health agencies and survey vendors.

This quarter’s issue includes:

  • Important dates for HHAs and survey vendors, including January HHCAHPS 2024 vendor training requirements with a registration link.
    • Note: Only survey vendors have training requirements; HHAs are not required to attend.
  • Guidance for HHAs on understanding their publicly reported HHCAHPS survey data, focusing on an explanation of why footnotes are assigned to some HHAs, along with tips for HHAs and survey vendors to try to avoid footnotes.

CTQR newsletters are posted on the HHCAHPS website and updated quarterly every calendar year. You can navigate to the January 2024 newsletter located under the General Information tab on the HHCAHPS website or click this link: CTQR Newsletter – January 2024.

The CTQR does not replace any source of information currently on the HHCAHPS website; instead, it highlights important information for readers each quarter. We encourage you to visit the HHCAHPS website for more information on the items mentioned in this newsletter.