Prepare NOW for the start of the Calendar Year 2025 Annual Payment Update (APU)
folder_openInformation for Home Health Agenciescalendar_todayPosted February 23, 2023

The Calendar Year (CY) 2025 Annual Payment Update (APU) data collection requirement for HHCAHPS Survey participation begins with the April 2023 sample month. HHAs that are not yet participating in HHCAHPS should register as soon as possible on this website at the following link: Register for Login Credentials, and then register the agency’s CCN(s) via the “Register CCNs” link in the For HHAs menu tab after logged in.

HHAs should contract with an HHCAHPS vendor listed on this website beginning with the April 2023 sample month. Once HHAs have contracted with a vendor, they must complete the online authorization form for that vendor on the HHCAHPS website.  For more information on how to authorize vendors as well as other HHA participation start-up activities, please refer to this document:

HHA Responsibilities

This document will be updated in mid-March to reference the CY 2025 APU participation period.

Please contact the HHCAHPS Survey Coordination Team if you have any questions at or telephone (866) 354-0985.