Home Health Care CAHPS Survey Chartbook

The purpose of this 2019 Home Health Care CAHPS Chartbook is to provide a state- and CMS-region-level summary of recent (2017-2018) home health care experiences among Medicare beneficiaries. The information in this Chartbook reflects the responses of people who answered the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey. The HHCAHPS Survey data are publicly reported on Medicare’s Care Compare website (

Chartbook measures are displayed at the state- and CMS-region level using U.S. maps. For the specific state and CMS region-level scores, please see the accompanying Excel workbook below.

  Chartbook File State and CMS Region-level Scores
2019 Home Health Care CAHPS Survey Chartbook, 2019 2019