HHCAHPS Survey Fact Sheet Now Available
folder_openChanges to Survey Materialscalendar_todayPosted March 29, 2024

Based on feedback from HHCAHPS Survey vendors and participating home health agencies, CMS has provided a one-page fact sheet about the HHCAHPS Survey that participating agencies can provide to patients.

Participating agencies are strongly encouraged to include the HHCAHPS fact sheet in the initial patient information packet so that patients are aware of the survey and its importance. CMS recommends HHCAHPS Survey vendors discuss implementing this fact sheet with their client agencies to help improve patient participation in the survey.

The official HHCAHPS fact sheets in the English and Spanish languages are available on the HHCAHPS website. They are linked in the Information for HHAs box on the Home page.

Agencies do not need prior approval from CMS to use the official fact sheet as long as they do not make any edits other than personalizing the following fields:

  • The agency name,
  • The vendor’s name,
  • The agency’s logo, and
  • The vendor’s or CMS logo.

Please contact the HHCAHPS Survey Coordination Team if you have any questions at or toll-free at (866) 354-0985.