HHCAHPS Preview Reports with Star Ratings Available
folder_openInformation for Home Health Agenciescalendar_todayPosted December 15, 2022

The purpose of this announcement is to alert home health agencies (HHAs) that Preview Reports reflecting results from the Home Health Care CAHPS (HHCAHPS) Survey from July 2021 through June 2022 (Q3,2021-Q2,2022) are now available on under the “For HHAs” tab. You must be logged into the website to view your report. These same data will be updated on Medicare’s compare tool on in late January 2023.

The Preview Reports present the publicly reported results, which also include star ratings for those agencies with data for 40 or more patient surveys in the 4-quarter reporting period.

To access your agency’s HHCAHPS Preview Report, log into the HHCAHPS website using your username and password. Select the “Survey Preview Report” link under the “For HHAs” tab. If you have forgotten your password, click on the Login link and then click the “Reset Password” button for further instructions.

For more information about the Preview Reports, please refer to this document on the HHCAHPS website:

For more information about HHCAHPS star ratings, including Frequently Asked Questions, please click here:

If you have any questions about the HHCAHPS star ratings or your HHCAHPS Preview Report, please contact the HHCAHPS Survey Coordination Team via e-mail at or call toll-free at (866) 354-0985.