Upcoming Mandatory Use of New HHCAHPS Cover Letters
folder_openChanges to Survey Materialscalendar_todayPosted July 7, 2022

CMS will require HHCAHPS survey vendors to use the currently posted HHCAHPS Survey cover letters beginning with the January 2023 sample month. These more concise and consumer-friendly letters reflect information learned from recent CMS research and are being used in the HHCAHPS Survey Mode Experiment.

Letters are available on the website at this link: Survey Materials (

Please contact the HHCAHPS Survey Coordination Team at if you need versions of the letters in Word format or have any questions.