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Announcements

2020 HHCAHPS Survey Training Materials Have Been Posted

Jan 21

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1/21/2020

The agenda and slides for the self-paced 2020 Introduction to the Home Health Care CAHPS (HHCAHPS) Survey training and the HHCAHPS Survey Vendor Update training are now posted under the “Training” tab of the HHCAHPS Website. As a reminder, all attendees must register in advance of the training dates at this link: https://homehealthcahps.org/Training/Registration-Form

In addition, we have posted Version 12 of the HHCAHPS Protocols and Guidelines Manual, which can be accessed via the Protocols and Guidelines link under the “Survey Materials” tab. An updated version of the HHCAHPS Data Submission Manual, Version 8.0, has also been posted on the HHCAHPS Website and can be accessed via the User Manual link under the “Data Submission” tab. We have also posted updated survey materials (e.g., questionnaires, telephone scripts, letters). We will review changes made, if any, to these materials, in the Update training.

For more information, contact the HHCAHPS Survey Coordination Team via e-mail at hhcahps@rti.org or call toll-free at (866) 354-0985.