Registration Now Open for the 2026 Home Health Care CAHPS Survey Trainings
folder_openOther Announcementscalendar_todayPosted December 1, 2025

Registration is now open for both the self-paced 2026 Introduction to the HHCAHPS Survey training AND the 2026 HHCAHPS Vendor Update Live Training Webinar. Please note the following:

• Registration for these training sessions are available here. Registration closes at 12:00 PM ET on Wednesday, January 28, 2026.
• The training materials will be available to registered participants beginning 8:00 AM ET on January 21, 2026.

Please review the following important information about the 2026 HHCAHPS Survey training sessions for both new Survey Vendor applicants and returning Approved Survey Vendors.

New Survey Vendor Applicants

New vendors can begin the self-paced 2026 Introduction to the HHCAHPS Survey training on Wednesday, January 21, 2026.

All new survey vendor applicants are required to have their designated HHCAHPS Project Manager or Survey Administrator register for and complete the self-paced 2026 Introduction to the HHCAHPS Survey training. In addition to the Project Manager or Survey Administrator, vendors must ensure that appropriate subcontractor staff members with significant roles or who are in receipt of patient identifying data participate in all vendor training sessions as per the Minimum Business Requirements.

If multiple people from an organization plan to attend the training session, each person should register separately using their own unique organization email address and name.

If the vendor’s subcontractor is already working with another approved HHCAHPS vendor, they are not required to complete this training again.

The vendor’s designated Project Manager or Survey Administrator is also required to complete a Training Certification form after completing the on-demand 2026 Introduction to the HHCAHPS Survey training. Certification will open on Wednesday, January 28, 2026, and this certification must be completed by 5:00 PM on Friday. February 6, 2026.

Returning Approved Survey Vendors

The 2026 HHCAHPS Vendor Update Live Training Webinar will be held on Wednesday, January 28, 2026, from Noon to 2:00 PM ET.

Approved survey vendors and their subcontractors are not required to complete the new self-paced Introduction to the HHCAHPS Survey training. However, we strongly encourage new staff from approved vendor organizations to complete this training. These staff do not need to complete a certification at the end of the training. Please have staff register if they plan to attend.

The survey vendor’s designated HHCAHPS Project Manager or Survey Administrator must attend the entire session. Although not required, we strongly encourage each vendor to have all key HHCAHPS staff attend this training session including sampling and data managers and subcontractor staff.

If multiple people from an organization plan to attend the training session, each person should register separately using their own unique organization email address and name.

There is no required certification for the live HHCAHPS Vendor Update Live Training Webinar.

Vendors with questions about HHCAHPS Survey training or certification should contact the Coordination Team at hhcahps@rti.org or call toll-free 1 (866) 354-0985.