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Announcement

2025 HHCAHPS Survey Training Materials Have Been Posted
folder_openOther Announcementscalendar_todayPosted January 21, 2025

The agenda and slides for the self-paced 2025 Introduction to the Home Health Care CAHPS (HHCAHPS) Survey training and the HHCAHPS Survey Vendor Update Webinar training are now posted under the “Training” tab of the HHCAHPS website. As a reminder, all organizations must register to access the Introduction to HHCAHPS Survey training certification and/or to attend the Update training, at this link: HHCAHPS Training Registration Form

In addition, we have posted the following materials on the HHCAHPS website:

  • HHCAHPS Survey Protocols and Guidelines Manual, v. 17.0 (accessed via the “Survey Materials” tab);
  • HHCAHPS Website User and Data Submission Manual, v. 13.0 (accessed via the Data Submission Resources link under the “Data Submission” tab); and
  • Regular and scannable versions of mail surveys in all languages, with updated year on the cover.

For more information, contact the HHCAHPS Survey Coordination Team via email at hhcahps@rti.org or call toll-free at (866) 354-0985.