HHCAHPS Preview Reports with Star Ratings Available
folder_openInformation for Home Health Agenciescalendar_todayPosted June 13, 2024

The purpose of this announcement is to alert home health agencies (HHAs) that Preview Reports reflecting results from the Home Health Care CAHPS (HHCAHPS) Survey from January 2023 through December 2023 (2023, Q1-Q4) are now available on https://homehealthcahps.org via the "Survey Preview Report” link under the “For HHAs” tab. HHA users must be logged into the website to view their report. These same data will be updated on Medicare’s compare tool on https://www.medicare.gov/care-compare/ in July 2024.

The Preview Reports present the publicly reported results, which also include star ratings for those agencies with data for 40 or more patient surveys in the 4-quarter reporting period.

To access your agency’s HHCAHPS Preview Report, log into the HHCAHPS website and select the “Survey Preview Report” link under the “For HHAs” tab.

For more information about the Preview Reports, please refer to this document on the HHCAHPS website: Understanding the HHCAHPS Survey Preview Reports

For more information about HHCAHPS star ratings, including Frequently Asked Questions, please click here: Star Ratings Information

If you have any questions about the HHCAHPS star ratings or your HHCAHPS Preview Report, please contact the HHCAHPS Survey Coordination Team via e-mail at hhcahps@rti.org or call toll-free at (866) 354-0985.