Menu

Announcement

Use of Group Home Staff/employees as Proxy Respondents on the HHCAHPS Survey
folder_openChanges to Protocols and Guidelinescalendar_todayPosted August 16, 2012

Some Medicare-certified home health agencies (HHAs) serve patients who have a physical or mental disability who live in group homes. The purpose of this announcement is to alert HHCAHPS Survey vendors that it is acceptable to for an employee of a group home to serve as a proxy respondent for a sample patient who lives in a group home who is physically or mentally incapable of responding to the survey. However, care should be taken by the HHCAHPS vendor to ensure that:

  1. the patient is physically or mentally incapable of responding for him or herself;
  2. the proxy respondent is an employee of the group home and not of the home health agency; and
  3. the proxy respondent is knowledgeable about the sample patient’s home health care. Providing these conditions are met, employees of the group home may serve as a proxy for the sample patients.

Please contact the HHCAHPS Coordination Team at hhcahps@rti.org if you have any questions.