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Announcement

Information about HHCAHPS and Home Health Compare Public Reporting Composite and Global Items
folder_openInformation for Home Health Agencies, Public Reportingcalendar_todayPosted May 9, 2012

As previously noted, The Centers for Medicare & Medicaid Services (CMS) began publicly reporting results from the Home Health Care CAHPS (HHCAHPS) Survey on April 19, 2012.  This announcement serves to provide additional details about how specific HHCAHPS Survey questions are mapped to the Home Health Compare Public Reporting Composite Measures and Global Items.

HHCAHPS Survey results are reported on the Home Health Compare (HHC) Web site for the three composites and two global items shown below. The survey questions that comprise each composite and how they map to the composite measures described in the HHCAHPS Protocols and Guidelines Manual, Version 4.0 are also provided.  

Three Composite Measures

  • The “Care of Patients Composite” (COMPOSITE 1) described in the Protocols and Guidelines Manual is shown on HHC as the “Percent of patients who reported that their home health team gave care in a professional way”. The score for this composite is drawn from the following HHCAHPS Survey questions: Q9, Q16, Q19, and Q24. 
  • The “Communications Between Providers and Patients Composite” (COMPOSITE 2) described in the Protocols and Guidelines Manual is shown on HHC as the “Percent of patients who reported that their home health team communicated well with them.” The score for this composite is drawn from the following HHCAHPS Survey questions: Q2, Q15, Q17, Q18, Q22, and Q23.
  • The “Specific Care Issues Composite” (COMPOSITE 3) described in the Protocols and Guidelines Manual is shown on HHC as the “Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them.” The score for this composite is drawn from the following HHCAHPS Survey questions: Q3, Q4, Q5, Q10, Q12, Q13 and Q14.

Two Global Items

  • “Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)” is drawn only from the HHCAHPS Survey Question Q20.
  • “Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family,” is drawn only from the HHCAHPS Survey Question Q25, and includes only those patients who responded “definitely, yes” to Q25.

More information about the patient mix adjustment factors can be found in Chapter XIII of the HHCAPS Protocols and Guidelines Manual, Version 4.0,  and also in the April 19, 2012 announcement on the HHCAHPS Website at the following link:
https://homehealthcahps.org/GeneralInformation/Announcements/tabid/269/EntryId/150/Information-about-the-patient-mix-adjustment-factors.aspx