Home Health Care CAHPS Survey Vendor Participation Form is now Available
folder_openChanges to Protocols and Guidelinescalendar_todayPosted December 2, 2011

The HHCAHPS Survey Vendor Participation Form (application) is now available on the HHCAHPS Web site. Survey organizations interested in becoming an approved Home Health Care CAHPS Survey vendor must do the following.

• Complete and submit a Vendor Participation Form, which is located on the Home Health Care CAHPS Survey Web site at the following link: https://homehealthcahps.org/FormsforVendors/VendorApplication/SubmitOnline.aspx.
• Designate a staff member as the Home Health Care CAHPS Survey project manager.
• The CAHPS Project Manager must successfully complete both Sessions 1 and 2 of the Introduction to Home Health Care CAHPS Survey webinar training. If interim approval as an HHCAHPS Survey vendor is granted, newly approved vendors must attend all vendor update training sessions. All other vendor staff and the vendor’s subcontractor’s staff (if a subcontractor will be used) are encouraged to attend the Home Health Care CAHPS Survey training.
• The survey vendor’s designated HHCAHPS project manager must successfully complete an online training certification after participating in the Introduction training session.
• Agree to implement the Home Health Care CAHPS Survey using standardized protocols and procedures described in the Protocols and Guidelines Manual located on the https://homehealthcahps.org Web site.
• Complete and submit a Quality Assurance Plan within 6 weeks after the vendor’s first quarterly HHCAHPS Survey data submission.

More information about the survey and the requirements for becoming an approved Home Health Care CAHPS Survey vendor is provided on the Home Health Care CAHPS Survey Web site at https://homehealthcahps.org. Vendors may also contact the Coordination Team at HHCAHPS@RTI.org or call toll-free 1 866-354-0985.