Public Reporting Results Refreshed on Care Compare; Archived Publicly Reported Data Available on HHCAHPS Website
folder_openPublic Reportingcalendar_todayPosted November 19, 2020

Home Health Care CAHPS (HHCAHPS) Survey results based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs) from January 2019 through December 2019 are now reported on CMS’s Care Compare website at https://www.medicare.gov/care-compare/. HHCAHPS Survey results will not be updated again until January 2022 due to the public reporting freeze that has been put in place to manage the COVID-impacted quarters (CY20,Q1 and CY20,Q2).

These data are also available on the HHCAHPS website through the “Archived Publicly Reported Data” link under the “General Information” tab. On this webpage, you can access

• HHA-level data,
• state and national averages,
• Star Ratings cut points, and
• Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings.

As a reminder, information on how the star ratings were constructed is provided in these Technical Notes.

Click here for more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently being publicly reported on CMS’ Compare website.