HHCAHPS 2019 Training Materials Have Been Posted
folder_openOther Announcementscalendar_todayPosted January 22, 2019

The agendas and presentation slides that will be used in the Introduction to the Home Health Care CAHPS (HHCAHPS) Survey Webinar training sessions and the HHCAHPS Survey Vendor Update Webinar training session are now available on the HHCAHPS Website, under the “Training” tab on the HHCAHPS Website.

The Introduction to the HHCAHPS Survey Training Session

• The Introduction to the HHCAHPS Survey training session is a two-part session. Session 1 will take place on Tuesday, January 29, 2019 from 1:00-5:00 PM ET. Session II will take place on Wednesday, January 30, 2019 from 1:00-5:00 PM ET.
• Power point slides and an agenda for each of these training sessions have been posted.

The HHCAHPS Survey Vendor Update Webinar Training Session

• The HHCAHPS Survey Vendor Update Training Session will take place on Friday, February 1, 2019 from Noon to 2:00 PM ET.
• Power point slides and an agenda for this training session have been posted.

In addition to the power point slides and agendas, we have posted an updated version of the HHCAHPS Protocols and Guidelines Manual, Version 11.0, which can be accessed via the Protocols and Guidelines link under the “Survey Materials” tab.  An updated version of the HHCAHPS Data Submission Manual, Version 7.0, has also been posted on the HHCAHPS Website and can be accessed via the Data Submission link under the “User Manual” tab. These new manuals reflect the most updated HHCAHPS protocols; vendors should replace earlier versions with these current manuals.

For more information about the HHCAHPS Survey, contact the HHCAHPS Survey Coordination Team via e-mail at hhcahps@rti.org or call toll-free at (866) 354-0985.