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Announcement

Protocols and Guidelines Manual Version 3.0
folder_openChanges to Protocols and Guidelinescalendar_todayPosted September 3, 2010

The Home Health Care CAHPS Survey Protocols and Guidelines, Version 3.0 has been released and has replaced the January 2010 version on the Home Health Care CAHPS Survey website. All of the survey materials and documents included in the links under the “Survey Materials” tab on this website have also been replaced. The protocols and guidelines described in Version 3.0 of this manual are effective September 4, 2010, and supersede those described in the January 2010 manual. An electronic version of the Version 3.0 manual in both MS Word and PDF formats is available on Home Health Care CAHPS Survey website. To conserve paper, the Home Health Care CAHPS Survey Coordination Team is printing a limited number of hardcopy versions of this manual. Organizations may request a hardcopy manual by sending an e-mail message to the HHCAHPS Coordination Team at hhcahps@rti.org