Home Health Care CAHPS Survey Vendor Participation Form is Now Available
folder_openChanges to Protocols and Guidelinescalendar_todayPosted November 1, 2016

The HHCAHPS Survey Vendor Participation Form (application) is now available on the HHCAHPS website. Survey organizations interested in becoming approved Home Health Care CAHPS Survey vendors must do the following:

• Complete and submit a Vendor Participation Form, which is located on the Home Health Care CAHPS Survey website at the following link:
  https://homehealthcahps.org/FormsForVendors/VendorParticipationForm.aspx
• Designate a staff member as the Home Health Care CAHPS Survey project manager.
• Agree to implement the Home Health Care CAHPS Survey using standardized protocols and procedures described in the Protocols and Guidelines Manual located on the https://homehealthcahps.org website.
• Complete and submit a Quality Assurance Plan within 6 weeks after the vendor’s first quarterly HHCAHPS Survey data submission.

In addition to the above,

• The HHCAHPS Project Manager must successfully complete both Sessions I and II of the Introduction to Home Health Care CAHPS Survey Webinar training. If interim approval as an HHCAHPS Survey vendor is granted, newly approved vendors must attend all vendor update training sessions. All other vendor staff and the vendor’s subcontractor’s staff (if a subcontractor will be used) are encouraged to attend the Home Health Care CAHPS Survey training.
• The survey vendor’s designated HHCAHPS Project Manager must successfully complete an online training certification after participating in both of the Introduction training sessions.

More information about the survey and the requirements for becoming an approved Home Health Care CAHPS Survey vendor is provided on the Home Health Care CAHPS Survey website at https://homehealthcahps.org. Vendors may also contact the Coordination Team at HHCAHPS@RTI.org or call toll-free 1‑866-354-0985.