HHCAHPS Survey 2016 QAP Update due by April 30th
folder_openOther Announcementscalendar_todayPosted March 30, 2016

Thank you to all vendors who have already submitted their Home Health Care CAHPS (HHCAHPS) Survey 2016 annual Quality Assurance Plan (QAP) Update. For those vendors who have not yet submitted their QAP, this is a friendly reminder that  your 2016 QAP Update  is due to the HHCAHPS Coordination Team on or before 5:00 PM Eastern Time on April 30, 2016. To ensure prompt review and acceptance of your QAP, please follow the procedures listed below:

• Locate your most recently approved 2015 QAP version that was accepted by CMS.
• Make a copy of that version and accept all tracked changes, creating a clean copy of your QAP.
• Make all 2016 updates to your clean copy using track changes, so that your document reflects only the changes made since your most recently approved QAP.
• Make sure to include updates to your QAP if your organization has had changes in HHCAHPS Survey personnel, changes to protocols or procedures, and/or changes in approved survey mode(s).
• Submit your QAP online via the HHCAHPS website (https://homehealthcahps.org/Home.aspx).

Remember that you must update your online HHCAHPS Vendor Participation Form if you have been approved to add/drop survey modes, changed key personnel and/or subcontractors, and/or have changed your business name or location.

Please let us know if you have any questions about this process.

Regards,
Home Health Care CAHPS Survey Coordination Team