HHCAHPS Preview Reports
folder_openInformation for Home Health Agenciescalendar_todayPosted September 25, 2012

The purpose of this announcement is to alert Medicare-certified home health agencies (HHAs) that results from the Home Health Care CAHPS (HHCAHPS) Survey will be “refreshed” on Home Health Compare on the www.medicare.gov on October 10, 2012, or sometime thereafter. As you know, HHCAHPS Survey results are based on 12-months of survey data and are updated each calendar year quarter. Each quarter, the data from the oldest quarter are replaced by data from the most recent quarter for which data are available. The word “refreshed” simply means that the results that were posted on Home Health Compare the last quarter are updated to reflect results that are based on HHCAHPS Survey data from the four most recent quarters.

Preview Reports for the results that will be published on Home Health Compare in October 2012 are now available on the HHCAHPS Web site. To access your agency’s Preview Report, log into the HHCAHPS Web site using your username and password. Select the “Preview Reports” link under the “For HHAs” tab. The system will then display the HHCAHPS survey results. If you have forgotten your username or password, click the Login link, then click “Forgot Password.” The HHCAHPS Coordination Team will send your username and password to you via an e-mail message.

For more information about the Preview Reports, please refer to the announcement posted on the HHCAHPS Web site on Friday, March 23, 2012, which is available at the following link: https://homehealthcahps.org/GeneralInformation/Announcements/tabid/269/EntryId/142/HHCAHPS-Preview-Reports.aspx

If you have any questions about this announcement, please contact the HHCAHPS Survey Coordination Team via e-mail at hhcahps@rti.org or call toll-free at (866) 354-0985.