Announcement About Submitting an XML File for Home Health Agencies With No Survey-Eligible Patients
folder_openData Submissionscalendar_todayPosted July 7, 2011

Survey vendors are reminded that if none of the patients for whom information is provided on the monthly patient information file are eligible for the HHCAHPS Survey, the vendor must still prepare and submit an XML file for that sample month. The vendor must indicate on the file that there were 0 eligible cases in the number eligible variable, and enter all other information required in the Header Record Section of the XML file. If the vendor does not submit a file to this effect, CMS and the Coordination Team will view the home health agency as having “missed” a sample month. That is, there will be no documentation on file that the HHA met the participation requirements for that sample month. Note that a Discrepancy Notification Report should not be submitted for situations where there are 0 eligible cases.

Please contact the HHCAHPS Coordination Team via e mail at hhcahps@rti.org or call toll-free at (866) 354-0985 if you have any questions about submitting an XML file to indicate that the HHA did not have any eligible patients for a sample month.