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Announcement

Introduction to the Home Health Care CAHPS Survey Webinar Training session
folder_openOther Announcementscalendar_todayPosted April 9, 2010

The next Introduction to the Home Health Care CAHPS Survey Webinar training session will take place on Monday, November 8 and Tuesday, November 9, 2010. The training will consist of two 4-hour sessions; each session will be offered twice during those 2 days.

Online registration to attend this Introduction to the Home Health Care CAHPS Survey training session will be available on September 20, 2010. Please continue to monitor this Web site for an announcement indicating that registration is open.

Survey vendors interested in becoming an approved Home Health Care CAHPS Survey vendor should attend both the entire Session 1 and entire Session 2. The staff member designated as the survey vendor’s Project Manager for the Home Health Care CAHPS Survey must attend the entire training session and must also complete a training certification after the training session ends.

We strongly encourage survey vendors seeking to become an approved HHCAHPS Survey vendor to invite key subcontractor staff working with them on HHCAHPS to attend the training sessions.

Survey vendors already approved to conduct the Home Health Care CAHPS Survey are not required to attend this training session; however, approved survey vendors are encouraged to have any of their staff who are new to HHCAHPS to attend. Approved HHCAHPS Survey vendors do NOT need to complete the training certification again.

Home health agency staff and others are welcome to attend the Introduction to Home Health Care CAHPS Survey training as well, although they are not required to complete the training certification.

Multiple people within an organization may attend the Home Health Care CAHPS Survey training sessions. However, only one Webinar access code will be assigned to each organization; therefore, all individuals within the organization attending the training must meet in the same room for each training session.